Shipping Policy

This policy details our shipping procedures for B2B wholesale orders within the United Kingdom.

1. Order Processing

Orders are typically processed and dispatched within 1-2 business days of receiving payment confirmation. Processing times may be longer for very large or custom orders.

2. Shipping Methods & Delivery Times

• Standard Delivery: We primarily use DPD and Royal Mail for standard parcels, which typically offer next-day or two-day delivery.
• Pallet Freight: For large bulk orders, we will arrange for pallet freight delivery. Delivery times for freight are typically 2-3 business days.
• Next Day Shipping: We strive to offer next day shipping on orders placed before 12:00 PM, subject to stock availability and carrier capacity.

Once your order is dispatched, you will receive an email confirmation with tracking information.

3. Shipping Costs

Shipping costs are calculated at the final stage of your order based on the total weight and volume of the goods. The final shipping cost will be clearly stated on your invoice.

4. International Shipping

We primarily serve the UK market. For inquiries regarding shipping to the EU or other international destinations, please contact our wholesale team directly to discuss options and receive a custom quote.